Payment Issues – What to do

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Warning! Warning!! Warning!!!

Please don’t post a fake POP

NNN Nigeria is an online community where people get 35% of their investment in 21 days. Users are required to DONATE SPARE MONEY to someone when matched. This is based on some trust knowing that you could get help at some time with bonus.

 

Please if you don’t have money to donate, please do not pledge to donate. It is not by force to donate please.

What To Do If Someone Uploads A Fake POP To YOU

  • If you don’t get any alert please don’t verify the user.
  • Call the user to clarify the issue with him. If need be you can extend his time to pay, especially during weekends. nnn
  • When the user’s phone number is not available, you can’t contact the user or user is giving you a very bad response. Contact support or create a support ticket. Tell explain the issue to support in this format:
    • Title:  Fake Proof of Payment
    • Body: Include user’s name and email, date you were matched,
    • explain how you tried to contact the user and the state of the issue and NNN support will handle the issue.

 

What To Do If Someone Does Not Verify Your Payment

  • If you are sure that you have made a payment and it was not reversed call the user you were matched with to know why the user has not verified the payment. (It may be due to recession issues you know :-)).
  • Maybe the user has not gotten alert, confirm from your bank that the transfer/payment was successful. nnn
  • If the user’s phone number is not available or you can’t contact the user. Contact support or create a support ticket. Tell explain the issue to support in this format:
    • Title:  Unverified Payment
    • Body: Include user’s name and email, date you were matched,
    • explain how you tried to contact the user and the state of the issue and NNN support will handle the issue.
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